"I was put at ease straight away"

About: The Newcastle Upon Tyne Hospitals NHS Foundation Trust

(as the patient),

I am an older lady who attended New Croft Sexual Health clinic, I was very nervous on attending this clinic as I didn't know what to expect. I was put at ease straight away by meeting Dawn the Health Care Assistant I can't praise her enough for making my experience so easy, quick and pain free. I wouldn't hesitate to return. May I add that the reception staff were also wonderful and helpful too.

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Response from The Newcastle upon Tyne Hospitals NHS Foundation Trust

Thank you for taking the time to write your review of the Sexual Health service. We are delighted that our staff made you feel at ease and that you had a positive experience when accessing our service.

We strive to achieve a high standard of care for all of our patients at the New Croft centre and we are grateful when patients take the time to provide feedback on their care. We will share your comments with the staff involved.