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Care Opinion

Professional care

Story from nhs.uk

"Professional care"

About: Crawley Hospital

I recently had Day Surgery for my foot at Crawley Short Stay unit.

The staff were all brilliant, re-assuring, caring, kind and very professional.

At a time when I was feeling very apprehensive and anxious, I was made

to feel relaxed and could not have experienced a better service.

I would like to thank everyone who treated me .Well done NHS.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 15/02/2016 at 17:45
Published on Care Opinion at 20:02

Dear Angela B

Having surgery can be a very worrying time and our staff play a key role in providing reassurance to patients. It is good to hear how well you felt the staff in our surgical short stay unit at Crawley hospital supported you through your surgery. They will be very pleased to receive your thanks.

Kind regards,

Cathy White

Patient experience team

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