"About the staff"

About: City Hospital (Birmingham)

I didnt enjoy my time at the maternity ward i had just had baby the there were a few nurses that were being rude to me i wasnt happy i didnt disrespect them i was in pain so i left it but i will never forget the experience i had with them ....... i wish i knew there names so could complain, one was making fun of me instead all they had to do is be polite never over my dead body will i choose that hospital again

Story from NHS Choices

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Response from City Hospital

I am sorry to hear about your experiences. We certainly don’t expect anyone under our care to feel the way that you felt after the birth of your baby. In order to help us make sure that others receive better care I would be grateful if you could contact our Patient Advice Liaison Service on email at swb-tr.pals@nhs.net, so that we can make sure we learn and improve. Toby Lewis, Chief Executive.

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