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Minor Surgery

Story from nhs.uk

"Minor Surgery"

About: Solihull Hospital

Excellent staff, put my mind at rest. Talked me through everything. Very clean place. I would highly recommend the department to anyone.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 19/02/2016 at 13:23
Published on Care Opinion at 16:00

Dear Drew

thank you for your comments following your recent visit to Solihull Hospital for minor surgery. I am pleased to read that you found the staff to be excellent and that things were clearly explained to you,also that you found the department to be very clean.

I will ensure that your comments are forwarded to Rosemary Parker, Ward Manager for Day Surgery Unit and to Vanessa Wort, Head Nurse for Solihull Hospital who will ensure that your comments are communicated to all of the team.

I hope this is acceptable. Once again thank you for taking the time to provide your feedback, it is extremely important to us.

Kind regards

Marie Helebert

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