"4 cancelation of operation"

About: The Tunbridge Wells Hospital

well today just recieved my 4th cancelation of my operation that was schedulled for tomorrow-19.01.16.... iv been waiting for my op since 21.01.15 ... it is so appaulling....its ok for pembury to say we have an influx in A and E and have no bed but never mind the pain and complication iv been having since last year january...never in my life has this happened to me....i have lost all faith in pembury and will be making a high complaint aswell as media...

over all very poor...im not even counting my chicken on the next appointment they will book for me which will be the 5TH op time to im sure to cancel again....

complaints procedure will be taken forward

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Responses

Response from The Tunbridge Wells Hospital

Dear Ms Nicol, we're extremely sorry that you experienced so many cancellations of your admission as we recognise how distressing this is.

We note that you contacted the Trust to make a complaint at the time and hope that this was resolved for you.

Kind regards, The PALS Team.

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