"they would rather treat private patients"

i was referred to this hospital on the NHS by my GP as it was quicker than waiting to see my local NHS hospital.

the consultant i saw was very friendly and offered excellent care but when waiting to investigations staff in radiology and receptions openly comment that NHS patients often DNA and waste appointments and the wait for x-rays is prolonged as was told they have private patients they need to fit in first before can be offered an NHS appointment.

If they don't like treating NHS patients they shouldn't offer an NHS Service and stick to private only.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Oaklands Hospital

Thank you for taking the time to post your comments. Please be assured that I am looking into the points you raise as a matter of urgency

Helen Rocca

General Manager - Oaklands Hospital

  • {{helpful}} of {{total()}} people think this response is helpful