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"Kind, friendly staff, caring atmosphere"

I was on the ward over the summer. At times I think the staff were busy with lots to do but they still took the time to stop, talk and check on your welfare.

When I was struggling they stopped me and sat and spoke to me about how I felt and suggested options that may help. When it came to medication, they suggested some that may help although never forced me to take it.

I was grateful for the help, patience and support I recieved. I do hope that I have recovered now and won't be back on the ward but I think the quality of care I recieved was superb.

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Responses

Response from Fermoy Unit Mh Services 8 years ago
Fermoy Unit Mh Services
Submitted on 16/02/2016 at 11:38
Published on nhs.uk on 19/02/2016 at 01:34


We appreciate and value your feedback and are pleased that whilst on the ward you felt cared for and listened to by staff.

We have ensured that staff working on the ward have been made aware of this positive feedback.

We are very pleased to hear that you have made a good recovery and wish you well in your future.

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