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amazing care, excellent,kind and caring staff

Story from nhs.uk

"amazing care, excellent,kind and caring staff"

About: Birmingham Women's Hospital

I was admitted for induction on a Friday, the lingest induction I could have dreamt of(80hours)but all and everyone of the midwifes, their assistants and the house keepers were amazing, obs and gynae, were a dream come true, sooo kind, caring and incredible

, I managed to give birth on Monday just before midnight to my beautiful 2kilo and 450gr baby boy who had some respiratory distress and had to be moved to intensive care in were the most skilled midwifes looked after him and us,and was discharged to ward 4 with me just two days later.

In here another example of what midwifery is, looked after both of us when we were struggling to feed him and get him to sleep.

And last but not least we were moved to the transition ward 5 to wait for my little one antibiotics to finish before going home.

I am really grateful for all the care received, the love and kidness is really an extra.

Thank you

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Responses

Response from Birmingham Women's Hospital 8 years ago
Birmingham Women's Hospital

Submitted on 29/01/2016 at 13:43
Published on nhs.uk on 30/01/2016 at 01:31

Thank you much for taking the time to share your experience with us.

We are delighted to hear that our Trust Values of listening, caring and compassion supported you throughout your journey with us.

Your kind words will be shared with all our clinical and housekeeping and support staff in the areas you visited.

The time you have taken to feed back gives all our staff a lift and encouragement to know that all they do makes a big difference to our women.

If you would like to continue to stay connected with Birmingham Women's Hospital through its various user forums for ongoing service improvements, please email us back on connect@bwnft.nhs.uk. Many thanks again, Amy Maclean, Head of Patient Experience

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