About: Blackpool Victoria Hospital

Waited in A/E for 3 1/2 hours. alll respect to some staff as there are some ill people who come in via Ambulance. But if you get treated for non Urgent care - Forget it . The care from one nurse and their attitude towards me -was disgraceful and to be put in a position were i have to give my past and present medical details from just curtains from the next patient is bad and to put me on a bed in front of other patients to Examine me without any curtains is very upsetting. obviously this was to embarrass me further.

I have been to hospitals in London, but Blackpool A/E is much to be desired in Comparison. Very dissatisfied.

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you taking the time to share your recent experience at the Emergency Department at Blackpool Victoria Hospital.

I am sorry to hear that the level of service did not meet with the Trust's expectations. If you wish to raise the matter further, please email a member of my team at patient.relations@bfwhospitals.nhs.uk

Thank you once again for leaving feedback and taking the time to comment on your recent experience.

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