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Outstandingly bad treatment!

Story from nhs.uk

"Outstandingly bad treatment!"

About: Royal Sussex County Hospital

This is a follow up review from 09/12/15 that I posted.

I was emailed and I quote...".The manager of orthopaedics would be happy to bring your appointment forward or liaise with the surgeon if you were able to give your details."

I gave my details and told them my original appointment was on 27th of January....I have just had a phone call and unbelievably they have asked if I could see them later than my original appointment!!

These people certainly know how to kick you when you are down!

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Responses

Response from Royal Sussex County Hospital 8 years ago
Royal Sussex County Hospital

Submitted on 28/01/2016 at 08:59
Published on nhs.uk on 30/01/2016 at 01:31

Dear John

Once again I can only apologise for your wait to access the orthopaedic service and that your appointment was not brought forward as hoped.

I hope that your appointment yesterday had a satisfactory outcome.

Please do contact me if you require any further assistance and I will try to assist you.

Best wishes

Caroline Davies

Deputy Chief Nurse

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