"Blood Test"

About: Gravesham Community Hospital Gravesham Community Hospital Gravesend DA11 0DG

Posted via nhs.uk 8 years ago

I went to Gravesend Hospital on Friday 22nd January 2016
The member of staff put me totally at ease (once I informed them that I am needle phobic and faint every time I have a blood test). They spoke to me the whole time and reassured me, and was just wonderful. The member of staff was so efficient and calmed me right down. Needless to say I did not faint! First time ever!
I am very grateful and I know it might seem like it is “not and Big deal” to some, but it meant the world to me.

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Gravesham Community Hospital

Submitted on 25/01/2016 at 16:41

Published on nhs.uk on 29/01/2016 at 22:37

Dear Chantelle
Thanks for taking the time to tell us about your recent visit to Phlebotomy at Gravesham Community Hospital.
We're very pleased to hear that the member of staff was kind and efficient and put you completely at ease.
We will pass your kind comments onto the staff there.
Best wishes
Customer Care Team
Kent Community Health NHS Foundation Trust
Tel: 0300 123 1807
Email: kcht.cct@nhs.net
Website: www.kentcht.nhs.uk

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Blood Test

"Blood Test"

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