"Hip replacement"

My overall opinion of Oaklands Hospital :

I think they are more suited to day- case procedures rather than major operations requiring lengthier stays and care.

My operation date was put together very quickly after a cancellation slot became available.

Everything was fine up until literally the last minute when I was informed by my Surgeon, the chosen replacement joint wasn't available, we did proceed with an alternative joint.Time will tell if this was a good decision !

My room was adequate but a little tired, the road noise day and night was very intrusive.

Daily room cleaning was not done, I couldn't close the en- suite door when on toilet because my outstretched operated leg hit door.

Food was very average.

There was a lot of different staff, some only doing an odd shift each week, however most were friendly and capable of doing required observations and medicines.

Overall, as I said at beginning , Oaklands is fine for day-cases, if I needed another major operation I would choose to use a main NHS Hospital.

Story from NHS Choices

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Response from Oaklands Hospital

Thank you for taking the time to comment and bringing to our attention the problems you encountered during your visit to Oaklands. Please be assured that I am looking into the points you raise as a matter of urgency.

Helen Rocca

General Manager - Oaklands Hospital

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