"Cancer check"

About: University Hospital Of North Durham

Attended my annual bladder check up on Day Surgery. Arrived early and attended to straight away, despite the waiting area being busy. Staff all friendly and helpful. Had a short wait before going to theatre and welcomed once again by friendly staff. Procedure done under LA, and my dignity was respected from start to finish. Returned to Day Surgery and offered tea and biscuits before being discharged home. All sorted within 90 minutes of arriving on unit.

Thank you everyone.

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Day Surgery Unit at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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