"Constantly having items missed from my prescription"
About: Logan Practice Logan Practice Wishaw ML2 7BQ
Posted by PleaseTrainYourStaff (as ),
Every month without fail, regardless of the method I use to order my repeat prescriptions, there is always something missed. This means I need to re order again. Often having to go back in to the surgery as they do not allow you to order over the phone any more.
This also means I need to wait a further 2 days for that prescription to become available. This is ridiculous.
If I go in to the surgery to request it and they read my list back to me and it is correct then, how is it possible to not order those items and cause so much hassle? If I use the re order slip or write out my list to know I have put these items on. How do they go missing?
And the new online service where you can see you have selected it and it has still been missed! ? It is every month.