"Problems with the Phlebotomy Department"

About: Royal Derby Hospital

(as the patient),

I have found this service seems badly planned. It is ridiculously inconvenient for anyone who is in full-time work and/or anyone who has a transportation disadvantaged. I strongly fee that there should be ''out of hours'' sampling.

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Response from Umar Zamman, Head of Complaints, Derby Teaching Hospitals NHS Foundation Trust

Good morning

On behalf on the Derby Hospitals I would like to apologise for any inconvenience caused.

I have liaised with the service manager for Phlebotomy who advised the Out of hour Phlebotomy services are provided at the Derby Urgent Care Centre.

Please see below.

Entrance C

London Road Community Hospital

Osmaston Road



The clinic is a walk in clinic which is open Wednesday, Thursday and Friday 4pm to 7pm, Saturday & Sunday 8am till mid-day.

I do hope this information is helpful.

Kind regards,

Patient Advice and Liaison Service (PALS).

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