AFTER A MOTORCYCLE ACCIDENT I WAS REFERED TO THE X RAY DEPARTMENT WITH A SUSPECTED BREAK IN MY ANKLE, WAS EXPECTING A RATHER LONG WAIT AS ONE WOULD IF ALL THE STORYS YOU HERE IN THE MEDIA ARE TO BELIEVED.
I WAS IN FOR A SURPRISE, I WAITED LESS THAN 5 MINUTES IN THE RECEPTION OFF THE X RAY DEPARTMENT BEFORE BEING DIRECTED TO WHERE THE X RAY WAS TO BE DONE, LESS THEN 10 MINS WAIT, BEFORE GETTING THE X RAY, WAS IN HERE FOR UNDER 10 MINS, X RAY TAKEN AND INFORMED BY THE ATTENDING NURSE I INDEED HAD A BREAK, TAKEN TO A&E, SIGNED ITO A&E, 10 MIN WAIT, TOOK TO A CUBICLE, SEEN BYE, NURSE THEN DOCTOR THEN NURSE AGAIN WHO FITTED ME WITH A "BIG BOOT", OUT TO RECEPTION TO MAKE AN APPOINTMENT FOR OUTPATIENT CLINIC
TO SUM UP I ENTERED THE HOSPITAL JUST AFTER 4PM AND WAS BACK HOME BEFORE 6, EVRY MEMBER OF STAFF I HAD THE PLEASURE OF METTING WAS PROFFESIONAL, POLITE, KIND AND KEPT ME INFORMED TO EXACTLY WHAT WAS HAPPENING, CANNOT THANK THESE OVERWORKED UNDERPAID PEOPLE ENOUGH AND WILL BE TELLING ANYONE WHO CARES TO LISTEN ABOUT MY SECOND TO NONE TREATMENT AT THE HANDS OFF THSTAFF AT BOTH THE A&E AND X RAY DEPARTMENTS.
DONT BELIEVE ALL YOU READ AND HEAR ABOUT THIS HOSPITAL UNTILL YOU HAVE FIRST HAND EXPERIENCE.
"10/10 for professionalism"
About: University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP University Hospital Wishaw / X-rays and Scans University Hospital Wishaw X-rays and Scans ML2 0DP
Posted by ALIBIKER (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Marion Mark
See more responses from Eddie McGoldrick