"Admission to Intensive Care made that bit easier"

About: Forth Valley Royal Hospital / Intensive care unit

(as the patient),

I cannot thank the staff members of Forth Valley Royal Hospital Intensive Care Unit enough. I normally attend Edinburgh Royal Infirmary but whilst visiting my boyfriend who lives in Falkirk I suffered a severe allergic reaction to prawns. I was admitted as an inpatient to the hospital and unfortunately due to worsening had to be transferred to Intensive Care.

Despite having been an inpatient in Intensive Care before this was still a very traumatic experience however the staff could not have been any more fantastic. They were constantly there no matter what I required and answered any questions I had. They are all lovely and do an amazing job. They do not receive enough recognition for what they do and I wish there was some other way I could thank them for what they did for me.

They try to make your stay as easy as possible. They are very flexible on visiting hours which definitely helps get you through being in Intensive Care. They cannot do enough for you and I can't fault them in any way. They always ensure you have what you need and nothing is too much.

Thank you so much for helping me. You are all amazing at what you do and I will be forever grateful.

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Response from NHS Forth Valley

Dear Onemorestep2

Thank you so much for taking the time to leave such lovely feedback about your recent experience in our Intensive Care unit.

Coming into hospital can be very stressful and frightening at any time, even more so when it is an unexpected and urgent like yours. I am pleased that the staff were able to reassure you with any questions you had.

I have shared your posting with the rest of our team, they really appreciate your kind words. It is really lovely for them to hear how patients feel about their experience as it truly makes a difference to our staff.

I hope that you have fully recovered from your unexpected stay at Forth Valley Royal Hospital, thank you once again for getting in touch.

Kindest regards

Pam Scott

Senior Charge Nurse

Intensive Care Unit

NHS Forth Valley

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