This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I t c sorry but havfound it very difficult in...

Story from nhs.uk

"I t c sorry but havfound it very difficult in..."

About: St George's Hospital (Tooting) (London)

Have found the care in your hostpitalCo ok but on the telephone. Communicate ing very difficultas langlanguage barrbarrier hard and next of kin not told what's going on

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St George's University Hospitals NHS Foundation Trust 7 years ago
St George's University Hospitals NHS Foundation Trust

Submitted on 06/10/2016 at 12:19
Published on Care Opinion at 12:53

St George's Hospital (London) replied on 13 January 2016 on NHS Choice site

We are sorry to read of your experience and dissatisfaction with the communication you have received. We do have telephone interpreters that we can access and we apologise if this was not arranged. You can talk to the Patient Advice and Liaison Service about your experience and further investigation can take place, pals@stgeorges.nhs.uk or on 020 8725 2453.

Opinions
Next Response j
Previous Response k