"My stay in the QVM Hostitall"

i came to this hospital unable to walk at all after spending ten & a half weeks in the Royal London in Whitechapel . For the first week I was assessed to see what I could do for myself & for the physiotherapists to decide how to help me. I had both legs broken badly my pelvis broken & my back. So I was a challenge for the staff. But thanks to them I left 3 weeks later walking with a frame & able to make myself a coffee in their kitchen. Just over 12 months later I can walk about my house unaided & outside with walking sticks. Still use the wheelchair for shopping thou. I am truly greatful to all the staff in this hospital for their kindness & help. From the sisters Drs all nursing staff , the catering staff ( the food was good) & the cleaning staff were friendly & I thought this hospital was very clean. I thank you all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Victoria Memorial Hospital

Thank you so much for taking the time to tell us about your experience.

I will ensure your comments are passed on to the team (and I am sure they will be delighted to receive this feedback.) If you ever need to provide further feedback to Hertfordshire Community NHS Trust about its services please contact the PALS team on 08000 116 113 and we will respond.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful