"What a positive experience!"

About: Chase Farm Hospital

I have to write to express my appreciation of my treatment today in the beautiful new endoscopy unit.

Following my near brutal examination in another Hospital on 12.12.15 which I reported to PALS without making a formal complaint, I cannot describe the contrast today.

All the staff were thoughtful, kind and soothing - I was frankly terrified - and the whole experience was as good as it could possibly have been.

I am certain this could not be bettered in the private sector.

Please convey my genuine appreciation to all in the unit.


Marilyn Barash

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Chase Farm Hospital

Thank you very much for your review Marilyn, we're really pleased you had a good experience with us. We will pass your message on to the endoscopy unit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful