"A & E Paediatrics and Observation Ward"

About: Queen Alexandra Hospital

I would like to thank the A & E staff for the care and attention they recently gave my daughter. It was a very stressful situation for her and her family but they treated her with kindness and patience. They were exceptionally busy and having to deal with many patients. She unfortunately had to stay on the Obs ward longer than would normally be expected because of a lack of specialist bed spaces in other hospitals but they did their very best to make her stay as good as possible. We should all appreciate what we have ...the NHS is a wonderful thing that is the envy of many. Cherish it !

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Response from Queen Alexandra Hospital

Thank you very much for taking the time to provide your positive feedback about your experience with your daughter in the Emergency Department.

I would like to take this opportunity to wish her well for the future.

Please be assured that your comments have been shared with the Teams involved.

Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise.

Kind regards.


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