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fantastic care and reception staff amazing in A...

Story from nhs.uk

"fantastic care and reception staff amazing in A..."

About: University Hospital (Coventry)

daughter brought in following a very bad car crash.

Staff very helpful despite the hospital being at more than full capacity. Receptionist 5th Jan you were so kind and helpful getting a sandwich for fiancé and tea for us we so appreciated that.

staff very professional and would highly recommend this A and E.

thank you to all the staff looking after our daughter.

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 08/01/2016 at 15:14
Published on nhs.uk on 09/01/2016 at 01:31

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is fantastic to read that you felt that our staff were very helpful and that they went the extra mile to make you as comfortable as possible. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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