"Excellent service from consultant and all the..."

About: Sandwell General Hospital

Having attended for a gastroscopy I received excellent personalised care from all the staff in the endoscopy suite.The system for the gastroscopy was very efficient . I was seen on time. The procedure was explained fully.The consultant took time to explain. The procedure itself was explained fully as it proceeded. Following the gastroscopy the results were given straight away and it was clear what I needed to do next.

I was very impressed by the whole process. Every member of staff was friendly and helpful.

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Response from Sandwell General Hospital

Thank you for commenting about the high quality care that you received at Sandwell hospital. I am pleased that the team were able to treat you with a high standard of care and that fully informed of the next steps. Thank you and I wish you well, Toby Lewis, Chief Executive.

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