About: Watford General Hospital

This is a tough one....whilst I thought that that the care and surgery that my wife received yesterday was amazing and the best possible, I just can not accept the fact that it took 5 hours to be discharged, after she was told that she could go home.

Waiting from 7.00pm until 10 minutes past midnight in a ward with a wailing old lady signing hymns (badly) non-stop, who should have been transferred to a separate sound-proofed room. Then having the ward lights turned off and left in darkness with false promises and conflicting information. Left for 5 hours with no drinks (apart from a jug of water) and no food for over five hours.

No-one should be put through this after any type of surgery, ever. No-one!!

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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