"From the moment I entered the ..."

About: Horton General Hospital

(as the patient),

What I liked

From the moment I entered the Horton Treatment Centre I was treated with friendliness, respect and good humour.

I was kept informed at all stages of my proceedure and treated attentivley by all members of staff from consultants, nurses, physio staff, cleaners to caterers.

Even after I left hospital, on both occasions I contacted staff by phone, the information given to me was conveyed in a reassuring but riendly manner.

What could be improved

I am unable to think of anything.

Anything else?

I would like to wish all the staff a Happy Xmas and all the best for the New Year


Story from NHS Choices

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