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Good quality of care

Posted By gordon1

"Good quality of care"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

After attending my GP practice with AFib, I was advised to go to Crosshouse Hospital for further tests and examinations. My care was good.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/01/2016 at 17:02
Published on Care Opinion on 06/01/2016 at 08:48

picture of Eunice Goodwin

Dear gordon1,

I am sorry you had to come in to Crosshouse Hospital for tests but I am delighted you found your care to be so good. I will pass this on to the team to let them know how you feel about your care. Thank you for taking the time to let us know and I hope you are well now.

Best wishes

Eunice

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