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Nurses went above and beyond

Posted By Fury415

"Nurses went above and beyond"

About: Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

Nurses went above and beyond to investigate the crack in my wrist and ensured that I was looked after and treated as quickly as possible

Thank you

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/01/2016 at 14:33
Published on Care Opinion on 06/01/2016 at 08:48

picture of Eunice Goodwin

Dear Fury415,

I am glad you were treated well and I hope your wrist is healing well. Thank you for taking the time to let us know. I will pass this to the team, it will make their day I am sure.

Best wishes,

Eunice

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