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Friendly and Efficient A&E Staff

Posted By Syphon388

"Friendly and Efficient A&E Staff"

About: NHS Ayrshire & Arran

(as the patient),

I had a deep cut to my leg. Staff were efficient and friendly. Explanations were clearly understood.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/01/2016 at 15:32
Published on Care Opinion at 16:00

picture of Eunice Goodwin

Dear Syphon388,

That is great, I am glad you are happy with your care. I will pass this to the team to let them know. Thank you for taking the time to share this with us. Good care is always good news to hear.

Best wishes

Eunice

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