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Quality of Patients Food

Story from nhs.uk

"Quality of Patients Food"

About: Colchester General Hospital

On New Years Day I visited my 82 year old sister on D'Arcy Ward at lunchtime. She was served fish chips and peas the quality of which was a disgrace . The fish when she cut it turned out to be virtually all batter with barely any fish inside and the chips were undercooked with dried up peas. She was unable to eat any of it . I then handed it back to the nurses who were serving lunch and then asked if they would eat it.They then offered to serve her a minced meal which was declined. I then asked if they would forward my complaint on to the kitchens. I also noticed that other patients on the ward left their food untouched. How can you expect elderly patients to exist like this. Is this a supplier problem.

Mrs. J V Woodcock

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Responses

Response from Colchester General Hospital 8 years ago
Colchester General Hospital

Submitted on 04/01/2016 at 07:13
Published on nhs.uk on 05/01/2016 at 01:31

Providing appetising and nutritious food is an important part of a patient's recovery so I was disappointed and sorry to hear about the food served to your sister and other patients on D'Arcy Ward. I've drawn this matter to the attention of my catering colleagues and also to the matron with responsibility for that ward.

Thank you for making us aware of this serious matter.

Mark Prentice, Head of External Relations

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