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"Brilliant care from amazing staff."

About: Stoke Mandeville Hospital

from the time i was admitted onto the gastroenterology ward just before xmas until i left on xmas eve evening i received wonderfull care from all members of staff .the nurses and care staff on ward 17 really do the hospital proud with their hard work and very caring attitude. i just wanted to mention all the drs who all helped me but i particularly wanted to mention one doctor who when i arrived in a/e , extremely frightened, showed myself and my equally frightened 23yr old son the highest standard of care i could have hoped for. This doctor was so caring, efficient with a lovely manner and kept us informed and reassured then and throughout my stay. we wont forget that and as a nurse myself, (make the worst patients) i know how hard everyone works, but it is not a pleasant experience being on that side of things but this doctor and all your staff certainly helped me and may i say all the other patients there aswell.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 8 years ago
Submitted on 07/01/2016 at 10:47
Published on Care Opinion at 13:01


Dear patient

I am very pleased to hear that you had a positive experience of our services at what was a difficult and frightening time for you, and your son.

We strive to put our patients first and to ensure they are offered high quality care. It is therefore always welcoming to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect. I will make sure that your thanks are passed on to all the areas involved.

I thank you for your kind words and for taking the time to post your comments on this site. I hope you contiunue to make a good recovery.

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