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Admitted after a fall

Story from nhs.uk

"Admitted after a fall"

About: Countess Of Chester Hospital

I was taken by ambulance and admitted to the A&E dept. on Sunday 27th December 2015 late afternoon early evening. I was attended by several staff members. I felt that I was given extremely good treatment and examination by everyone. Later on in the observation ward the good treatment continued.

I am 68 and luckily this is the first time I have ever had to personally use the A&E service.

We hear so much negativity these days but I would like to thank you all very sincerely for looking after me last sunday.

Wishing all of your staff the very best for 2016 regards and many thanks

Barry Lowther

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Responses

Response from Countess Of Chester Hospital 8 years ago
Countess Of Chester Hospital

Submitted on 04/01/2016 at 19:38
Published on nhs.uk on 05/01/2016 at 01:30

Dear Mr Lowther

Thank you for your feedback. It is always gratifying to receive such praise and we appreciate the time you have taken to compliment our staff in the Emergency Department.

All of the staff who were looking after you will be pleased to learn of your kind words.

Please be assured that your comments will be shared with the relevant staff in the Emergency Department.

We hope that you are making a good recovery and would like to wish you well for the future.

The Patient Experience Team

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