"Very annoyed and will be leaving a complaint"

Was a patient under the gastro unit for a few years. They diagnosed me with ulcerative colitis. Then they said I didn't have it. Then they said I might but I had other symptoms that was probably something else. For a year the prescribed me laxitives, the. For the next year the prescribed the opposite. Then they said they could not determine what was wrong so they would refer me to the royal because it had better facilities and I needed a more specialist perspective.

A year on of waiting and I'm getting quite upset as the symptoms arnt easing. I ring up the royal to see where I am on the waiting list, only to find I have not been referred at all. I'm absolutely fuming!