About: Royal Free Hospital

I forgot to mention that the paramedics who attended on both occasions were excellent.

They took copious notes of my condition - COPD, Prostate Cancer and the previous multiple fractures to my hip and pelvis.

However it became obvious on both A&E admissions, no-one had apparently read these notes in any detail, or if they had, took very little notice.

My discharge notes from the ward a week later show the full extent of the problem.

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Response from Royal Free Hospital

Thank you for this additional information. We will pass it on to the team in A&E along with your first comments and, as mentioned, we would like to talk to you further about this so we would be grateful if you could contact our PALS team on rf.communications@nhs.net so that we can look into your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful