"Minor Problem on Christmas Sunday Sorted..."

About: Leighton Hospital

I went to A and E with a problem that I would normally have seen my GP about (it being early Christmas Sunday). The receptionist was very courteous and helpful despite being extremely tired from a long night shift. I then saw the triage nurse who was again very helpful and courteous. Within half an hour I had seen the out of hours doctor (again very helpful and courteous!) and the problem was on its way to being sorted.

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Story from NHS Choices

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Response from Leighton Hospital

On behalf of the emergency department at Leighton may I thank you for your lovely comments regarding the care you received. As an emergency department we consistently strive to deliver excellent patient care and to be as helpful as possible. Your recognition that we have achieved this through your patient journey will be shared and communicated to all staff that were involved in your visit. We hope that you enjoyed a lovely Christmas and send you best wishes for the New year.

Betty Lodge Matron

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful