"Thank you 111 doctor"

About: NHS 111

(as a service user),

At about 09. 00 hrs. I phoned my GP to request a home visit as my wife was suffering from acute bronchitis. The doctor said he would get a chemist to deliver some anti-biotic.

At about 16. 00 hrs. no medication had arrived. As time was running out I telephoned my GP surgery. There was no response - They had gone home (until 28/12). I then phoned 111 and have told the duty nurse and then a duty GP the drugs were delivered to my home. I Both my wife and I are in our eighties and it was impossible for me to leave the home.

I wish to thank all concerned for the beyond the duty treatment we received.

Thank you all.

A merry Xmas to you all.

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