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"Painless"

About: William Harvey Hospital (Ashford)

I went to a&e worried about the sight in my left eye reception was friendly and efficient 5 mins later in triage with very efficient nurse 20 mins later seen by a friendly senior nurse and referred to ward

Within 2 hours of first arriving I had also been seen by a junior doctor and assessed expertly

Half an hour later I was with a friendly and helpful consultant with a full diagnosis

Treated in a friendly way with respect and informed at all stages.

It helped that this was a relatively quiet time - 11 am arrival mid week - but overall they were very impressive - even had a late lunch on the way out which was nice

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Responses

Response from William Harvey Hospital (Ashford) 8 years ago
William Harvey Hospital (Ashford)
Submitted on 28/12/2015 at 13:06
Published on nhs.uk on 30/12/2015 at 01:31


Having a problem with eyesight can be very concerning, so I am pleased to know that you were seen quickly and given a full diagnosis and treatment so promptly.

I hope that the problem has been resolved.

It's also good to know that your lunch was nice!

Thank you for your kind comments.

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