"vulnerable relative died in miserable..."

About: Watford General Hospital

vulnerable relative registered under mental health act, cruelly deprived of her relatives company and died half hour after I was forced to leave her bedside for no explicable reason apart from "orders from above".

Awful care throughout 2 weeks in this hospital.

Five hour wait for a doctor on a Saturday to re insert a cannula although she was at risk of dehydrating by constant vomiting . Aggressive nurse would not let me stay with her while they were washing her and when my sister cried out in distress they became even more aggressive with me for trying to check she was ok. We will always regret not simply discharging her from this hospital and taking her to another hospital or even just back home to her little dog.

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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