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"Many thanks to all the staff"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

Many thanks to all staff at XH

A&E, then X-ray – then peace of mind about my accident

Advice given

Aftercare etc

All staff are very busy 24/7 52 weeks a year and do a wonderful job in patient care and time.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/01/2016 at 11:11
Published on Care Opinion at 12:12


picture of Eunice Goodwin

Dear Jagged444,

Thank you so much for taking the time to let us know how much you appreciated your recent care in A/E and X-ray. I will be delighted to pass this on to them and I am sure it will make their day.

I hope you are fully recovered now,

Eunice
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