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Memory clinic was good

Posted By Note436

"Memory clinic was good"

About: Ayrshire Central Hospital / Geriatric Assessment

(as the patient),

Came to see Dr Gallagher regarding memory loss. James on the reception was very helpful and kind.

Dr Galagher was an absolute delight. He listened and he put my husband completely at ease. He planned out next appointment and a brain scan and we feel that he will give us the best possible treatment for this problem.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/01/2016 at 11:05
Published on Care Opinion at 12:11

picture of Eunice Goodwin

Dear Note436,

Your kind words have been passed to the team and particularly to Dr Gallagher and James. Thank you so much for taking the time to share your experience. The staff will be delighted I am sure.

I am glad your husband is getting the care he needs and deserves,

Best wishes,

Eunice

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