This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

worst hospital ever

Story from nhs.uk

"worst hospital ever"

About: Darent Valley Hospital

Worst hospital I've ever been to waited for 8 hours and when seen by the doctor they didn't even know my condition and Googled it infront of me.

Would never advice anyone to go here.

Staff are rude and unhelpful

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darent Valley Hospital 8 years ago
Darent Valley Hospital

Submitted on 22/12/2015 at 14:37
Published on nhs.uk on 23/12/2015 at 03:30

We were sorry to read that due to your long wait in the A&E Department you feel our hospital is the worst ever. On arrival at the department you would have been triaged and the urgency of your visit assessed and categoried, although 8 hours does seem longer than we would have expected. We can only assume, without any further details that the department was extremely busy dealing with emergency cases. If you would like us to look into your experience further please do not hesitate to contact our Patient Advice and Liaison Service (PALs) on 01322 428383 or email pals@dvh.nhs.uk who will happily look into this for you.

Regards

The Communications Team Darent Valley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k