"I was admitted to the Day Case ..."

About: Epsom Hospital

(as the patient),

What I liked

I was admitted to the Day Case Unit on December 11th for a routine colonoscopy. I would like to congratulate all the staff there who were cheerful, attentive and considerate. In spite of the ward being very busy I felt cared for, safe and confident in the capable hands of those who spoke with me and my wife. This level of nursing is a credit to the hospital. Thank you.

A Anderson

What could be improved

Lockers for personal effects.

Story from NHS Choices

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Response from Epsom Hospital

Thank you for taking the time to share your recent experience of the Day Case Unit at Epsom Hospital with us.

I have forwarded your kinds comments on to the unit and the member of staff you have mentioned.

Patients who feel a member has gone above and beyond the call of duty in helping them are encouraged to nominate them for our monthly Chief Executive's Award of Excellence. You can read all about the award, and make a nomination, here - www.epsom-sthelier.nhs.uk/nominate.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful