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Lack of treatment of my mother

Story from nhs.uk

"Lack of treatment of my mother"

About: Friarage Hospital Site

My mother has just spent 10days on roman by ward where she was very confused and anxious . I asked twice if she had been checked for uti the nurses said she was clear. Now in a care home the first thing they said was she has a serious uti which has been left untreated. Very disappointed with mums care . Nurses had not carried out what they were obliged to do . I will make sure she never goes there again .

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Responses

Response from Friarage Hospital Site 8 years ago
Friarage Hospital Site

Submitted on 18/12/2015 at 11:35
Published on nhs.uk on 19/12/2015 at 20:32

Good morning

Thank you for your comments about the care and treatment afforded to your mother, during her stay on Romanby Ward at the Friarage Hospital, Northallerton.

I am sorry you have cause to complain and we would like to investigate this.

I should be grateful if you would contact the Patient Advice & Liaison Service (PALS) on 01642 854807 to provide us with further information to enable us to investigate the issues you have raised.

Yours sincerely

Barbara Bellamy

PALS

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