"Great friendly staff"

About: Royal Stoke University Hospital

I visited today to see the consultant. They were very friendly, explained the procedure, allowed me to ask questions and make a decision. Great and friendly and not at all in a rush to get me out. Even trying to accommodate my work schedule for the operation.

There was a long delay and the waiting room was hot and crowded. But other than the staff calling out patients too quietly I have no complaints about them! Definitely a department for Royal Stoke to be proud of!

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Response from University Hospitals of North Midlands

Dear 'Rebecca'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

We are pleased that the staff were friendly and the service was great.

Thank you and best wishes