"Admission via clinical assessment unit"

About: Forth Valley Royal Hospital / Clinical assessment unit

(as the patient),

I was admitted with fever and shortness of breath suffering from pneumonia. I received excellent care in the clinical assessment unit and in capacity area 3 and also from the consultant.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Tiggi

Thank you so much for taking the time to leave feedback about your recent experience at the Clinical Assessment Unit. It was lovely to hear the staff made your experience such a positive one.

I have shared your comments with the team, they were so pleased to received such lovely feedback, it means so much to the staff when people take the time to leave feedback, it gives them a real boost.

I hope that you are recovering well and would like to wish you all the very best.

Kindest regards

Pauline Marland

Person Centred Patient Expereince Coordinator

NHS Forth Valley

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