"Grateful for care of my elderly mum"

About: Crosshouse Hospital / Accident & Emergency

(as a relative),

Mum was admitted by ambulance to A&E then moved to ward 3E and then on to ward 5D. Care and attention was excellent over the 9 days, especially in ward 5D where she improved and was able to return home. All staff kept me informed and were friendly and approachable. I am very grateful to all concerned.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear thankfuldaughter,

That is fabulous. I am so pleased your Mum is recovering well and at home now (especially for Christmas). I will be very pleased to pass your sentiments to the teams, I know this will make their day.

Thank you so much for sharing this with us,

Best wishes,

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