About: Hammersmith Hospital

My friend left a stool for staff to take a sample and no one attended and left till the next day.she was itchy and requested for her tablet at 6am she got it 9am as part of her regular medication and left to suffer till it was given when the staff said she could have it no empathy shown. Some of the staff were ok others have no business being in the job

Story from NHS Choices

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Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is very sorry to hear your friend's experience in the Renal department at Hammersmith hospital.

Thank you for taking the time to feedback through NHS Choices.

To allow Patient Advice and Liaison Service (PALS) to look into this matter, please contact pals by email pals@imperial.nhs.uk or telephone on 0203 313 0088.

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