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Treatment at Ophthalmology Department

Posted By dunduff

"Treatment at Ophthalmology Department"

About: University Hospital Ayr / Ophthalmology

(as the patient),

Many thanks to Mr Srinivasan, Dr Ingles and all the staff at the ophthalmology department, Ayr Hospital for their excellent care and attention.

For the first time since the age of six I now find I can enjoy walking in the rain without spectacles.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/12/2015 at 17:47
Published on Care Opinion on 17/12/2015 at 09:24

picture of Eunice Goodwin

Dear dunduff,

I am so glad this has made such a difference to your life. You will no doubt have a lot of walking in the rain at this time of year too. Thank you for sharing this with us. I will be happy to make sure this goes straight to the team.

Have a lovely Christmas,

Eunice

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