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Heart consutation

Story from nhs.uk

"Heart consutation"

About: William Harvey Hospital (Ashford)

Ive been awaiting a heart consutation for almost a year since referral by gp...ive done every test but no communication no matter how many times contact them. My symptoms may not be serious but untill they actually inform me then everyday is a worry...disgusted by this department is a understatement...

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 8 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 16/12/2015 at 09:02
Published on Care Opinion at 11:53

picture of Sally Smith

Thank you for taking the trouble to contact us about this unacceptable wait for you. Please email me with your details and I will look into it for you. My email is Sally.smith2@nhs.net. Please accept my apologies for these delays.

Sally Smith

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Response from William Harvey Hospital (Ashford) 8 years ago
William Harvey Hospital (Ashford)

Submitted on 28/12/2015 at 13:08
Published on nhs.uk on 30/12/2015 at 01:31

I am really very sorry to learn about the delays.

Please will you contact PALS, either through the Trust's website, or by telephoning 01227 783145 or 01227 864314, or by email at ekh-tr.PALS@nhs.net and they will do their best to get this sorted out for you.

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