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Pleasant efficient and caring staff

Posted By Mike 1

"Pleasant efficient and caring staff"

About: University Hospital Wishaw / Endoscopy

(as the patient),

Pleasant, efficient and caring staff. They kept me at rest by explaining what was happening in clear detail.

Very little could be improved even the slight delay was explained and apologised for.

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Responses

Response from Maureen Dobbin, Service Manager Maternity & Neonates, University Hospital Wishaw, NHS Lanarkshire 8 years ago
Maureen Dobbin
Service Manager Maternity & Neonates, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 15/12/2015 at 10:22
Published on Care Opinion at 11:08

picture of Maureen Dobbin

Dear Mike 1,

Many thanks for taking taking the time to post your comments on your experience within our endoscopy unit. I am delighted to hear that you had such a positive experience and hope that you are recovering well from your procedure. I will share your comments with the staff as they take pride in providing such a high standard of care and receiving positive feedback keeps morale up within the team,

Again Many Thanks

Best Wishes

Maureen

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