"On my first maternity visit for ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

Anything else?

On my first maternity visit for my 12 week scan I feel I was treated badly at the ultrasound reception area, not the antenatal reception those ladies were very helpful. I felt belittled and made to feel very uneducated and looked down on. I understand from the public as I am a very young looking mother tobe but not from a proffesional member of staff who is supposed to treat everyone equal. For your information I am 18.

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Response from Princess Alexandra Hospital

Thank you for your comments. We are sorry that certain aspects of your recent visit to maternity caused you concern. Your comments will be passed on to our Associate Director of Women and Children's services. In order that we can investigate this matter please could you contact our Patient Advice and Liaison Service (PALS) on 01279 827211 or email@ PALS@pah.nhs.uk

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